Temporal Cloud pricing

Temporal Cloud is a consumption-based service. You pay only for what you use. Our pricing reflects your use of Actions, Storage, and Support. It is flexible, transparent, and predictable so you know your costs.

This page describes the elements of Temporal Cloud pricing. It gives you the information you need to understand and estimate costs for your implementation. For more exact estimates, please reach out to our team.

Cost and billing information are available directly in the Temporal Cloud UI. For more information, visit the Billing and Cost page.

Temporal Cloud pricing model

This section explains the basis of the Temporal Cloud pricing model and how it works. Your total invoice each calendar month is the combination of Temporal Cloud consumption (Actions and Storage) and Support.

Actions

What are Temporal Actions?

Actions are the primary unit of consumption-based pricing for Temporal Cloud. They track billable operations within the Temporal Cloud Service, such as starting Workflows, recording a Heartbeat or sending messages.

[Toggle to View] The following operations result in Actions:

WORKFLOWS

• Workflow started. Occurs via client start, client Signal-With-Start, Continue-As-New, or Child Workflow start. If a Workflow start fails, an Action is not recorded.
• Workflow reset. Occurs when a Workflow is reset. (Actions that occur before a Reset are counted even if they are no longer visible in Event History.)
• Timer started. Includes implicit Timers that are started by a Temporal SDK when timeouts are set, such as AwaitWithTimeout in Go or condition in TypeScript.
• Search Attribute upsert requested. Occurs after a Workflow starts and invokes UpsertSearchAttributes.
• Signal sent. Includes sending a Signal from a client or from within a Workflow to another Workflow.
• Query received. Queries aren't recorded in Event History. An operation such as viewing the call stack in the Temporal Cloud UI results in a Query.
• Side Effect recorded. For a mutable Side Effect, an Action occurs only when the value changes. (Be aware that some SDKs don't support Side Effects.)
• [NEW] Workflow Update. Workflow Updates is a primitive that combines a Signal and Query together for a single Action.

CHILD WORKFLOWS

• Child Workflows spawned. The parent Workflow spawning a Child Workflow results in one Action.
• Child Workflows executed. Execution of the Child Workflow results in one Action.

ACTIVITIES

• Activity started or retried. Occurs each time an Activity is started or retried.
• Local Activity started. All Local Activities associated with one Workflow Task count as a single Action. That's because Temporal Cloud counts all RecordMarkers from each Workflow Task as one action, and not N actions. Please note:
  • Each additional Workflow Task heartbeat after counts as an additional Action.
  • Local Activities retried following a Workflow Task heartbeat count as one Action (capped at 100 Actions).
• Activity Heartbeat recorded. A Heartbeat call from Activity code counts as an Action only if it reaches the Temporal Server. Temporal SDKs throttle Activity Heartbeats. The default throttle is 80% of the Heartbeat Timeout. Heartbeats don't apply to Local Activities.

SCHEDULES

Schedules allows you to "schedule" a Workflow to start at a particular time. Each execution of a Schedule accrues three actions:

• Schedule Start. This accounts for two actions.
• Workflow started. This is a single action to start the target workflow.

EXPORT

Workflow History Export enables you to export closed Workflow Histories to a cloud storage sink of your choice.

• Workflow exported. Each Workflow exported accrues a single action.

Reach out to our team for more information or to help size your number of Actions.

Storage

How Workflow Storage works

A particular Workflow's execution might exist for a few seconds, a day, month, or even forever. The Temporal Service stores the Workflow Execution's Event History. Under this framework, a Workflow Execution has only two states, open (Active Storage) or closed (Retained Storage).

• Active Storage measures the amount of storage used by active Workflows.

• When the execution of a Workflow finishes, Temporal Cloud stores Event History for a defined Retention Period, which is set by the user per Namespace. This is Retained Storage. Typical uses of Retained Storage include compliance, debugging, workload refresh, and business analytics. When closed Workflow Histories need to be retained for more than the 90-day maximum period on Temporal Cloud, we recommend using our Export feature.

Storage costs are measured in gigabyte-hours (GBh) and they are measured per Namespace.

Support

How Temporal Support tiers work

Each Temporal Cloud account includes access to expert support. The Temporal Developer Success team has extensive knowledge of how Temporal operates and how to optimize your deployment. Our team consists of engineers who are well-versed in Temporal and actively contribute to its development.

Each account is required to have a Support plan. We offer two Support tiers: Basic and Premium. Support costs are outlined in the table below. A complete description of Support plans and response times can be found in our Support documentation.

	Basic	Premium
Pricing (per month)	Greater of $200 or 10% of monthly usage	Greater of $2,000 or 10% of monthly usage

Pricing options

How to Pay for Temporal Cloud

Temporal Cloud offers two payment options: pay-as-you-go and Temporal Credits. Both models meter and bill for three components: Actions, Storage, and Support.

• With pay-as-you-go, you are invoiced each calendar month based on your consumption. Pay-as-you-go pricing applies a flat rate for Actions and Storage.
• With Temporal Credits, you pre-purchase your Temporal Cloud spend. Temporal Credits are used to pay your Temporal Cloud consumption, including Support charges. Purchasing Temporal Credits provides volume pricing.

A Temporal Credit is equivalent to $1 USD. For example, a credit purchase of $3,000 results in 3,000 Temporal Credits. The minimum purchase of Temporal Credits is $2,500. Each month, your total invoice draws down from your Temporal Credits balance.

Once you run out of Temporal Credits, you'll be automatically invoiced for $2,500 or your last month's Temporal Cloud invoice multiplied by 12, whichever is greater.

How to purchase Temporal Credits?

You may purchase Temporal Credits by contacting our team at sales@temporal.io or reaching out to your dedicated account manager. Temporal Cloud credits are also available for purchase through AWS Marketplace.

Pay-as-you-go

How does pay-as-you-go pricing work?

Pay-as-you-go uses consumption pricing. This section explains how you're billed each calendar month and gives examples.

Action pricing

You are only billed for the Actions you use. Actions are metered and billed on a calendar month for each Namespace. The pay-as-you-go rate is $25 per million Actions per month. This rate applies across all Namespaces:

Actions	$25 per million Actions

Example

If you use fewer than one million Actions per month, your bill for Actions will be less than $25 for that month. For example, if you use 800,000 Actions in a month, you're billed:

0.8M Actions ⨉ $25 Per Million Actions= $20

Storage pricing

You are billed for your Namespace’s Active and Retained Storage each calendar month:

Storage	Price per GBh (USD)
Retained	$0.00042
Active	$0.042

Example

If you have 720 GBh of Active Storage and 3,600 GBh of Retained Storage in one calendar month your bill will be:

720 GBh Active Storage ⨉ $0.042 per GBh = $30.24
3,600 GBh Retained Storage ⨉ $0.00042 per GBh = $1.51
Total Storage Bill: $30.24 Active Storage + $1.51 Retained Storage = $31.75

Support pricing

Support pricing offers two tiers:

• Basic Support is priced at the greater of $200/month or 10% of Temporal Cloud consumption.
• Premium Support is priced at the greater of $2,000/month or 10% of Temporal Cloud consumption.

Temporal Cloud consumption is based on the combined cost of Actions and Storage.

Example

If you are signed up for Basic Support, with the above example, your Basic Support will be:

Max of $200 or 10% ⨉ ($20 (Actions) + $31.75 (Storage)) = $5.18, so $200.

Prepaid Temporal Credits

Credits Pricing

With Temporal Credits, you pre-purchase your Temporal Cloud spend. Temporal Credits are used to pay your Temporal Cloud consumption, including support charges. Purchasing Temporal Credits provides volume pricing. The following sections explains how you are invoiced each calendar month and gives examples.

Action Credit pricing

The following table shows our volume price tiers for Actions. Pricing tiers are applied per Namespace each calendar month:

Actions (per Namespace)	Price per Million Actions
First 300M Actions	$23.25
Next 1.2B, up to 1.5B	$18.80
Next 6B, up to 7.5B	$14.10
Next 22.5B, up to 30B	$10.50
Next 120B, up to 150B	$7.90
Over 150B	$5.90

Example

You have two Namespaces. In the prior month, namespace1 consumed 100 million Actions and namespace2 consumed 500 million Actions. Your Temporal Credits consumed will be:

• namespace1 used 100 million Actions and is billed at the $23.25 per million Actions tier:

  100M Actions ⨉ $23.25 per million Actions = $2,325

• namespace2 used 500 million Actions and is billed at the $23.25 per million Actions tier for the first 300 million Actions and at the $18.80 per million Actions tier for the remaining 200 million Actions:

  300M Actions ⨉ $23.25 per million Actions = $6,975
  200M Actions ⨉ $18.80 per million Actions = $3,760
  $6,975 (300M Actions) + $3,760 (200M Actions) = $10,735

• The account is charged a total of $13,060 for the prior month:

  $2,325 (namespace1) + $10,735 (namespace2) = $13,060

Storage Credit pricing

The following table shows our volume price tiers for Active Storage. Pricing tiers are applied per Namespace each calendar month:

Active Storage (Per Namespace)	Price per GBh (USD)
Up to 7,000 GBh	$0.039
Next 23,000, up to 30,000	$0.031
Next 60,000, up to 90,000	$0.023
Next 310,000, up to 400,000	$0.018
Next 1,100,000, up to 1,500,000	$0.013
Over 1,500,000	$0.010

Retained Storage is priced at a flat rate:

Storage	Price per GBh (USD)
Retained	$0.00042

Example

You have two Namespaces. In the prior month, namespace1 consumed 5,000 GBh of Active Storage and 5,000 GBh of Retained Storage. Your namespace2 consumed 15,000 GBh of Active Storage and 15,000 GBh of Retained Storage. Your Temporal Credits consumed will be:

• namespace1 is charged at the $0.039 per GBh tier for Active Storage:

  5,000 GBh ⨉ $0.039 per GBh = $195 (Active Storage)

• Retained Storage for namespace1 is charged at $0.00042 GBh:

  5,000 GBh ⨉ $0.00042 per GBh = $2.10 (Retained Storage)

• namespace2 is charged at the $0.039 per GBh tier for the first 7,000 GBh of Active Storage, and at the $0.031 per GBh tier for the remaining 8,000 GBh:

  7,000 GBh ⨉ $0.039 per GBh = $273
  8,000 GBh ⨉ $0.031 per GBh = $248
  
  Total: $273 (7,000 GBh) + $248 (8,000 GBh) = $521 (Active Storage)

• Retained Storage for namespace2 is charged at $0.00042 GBh:

  15,000 GBh ⨉ $0.00042 per GBh = $6.30 (Retained Storage)

• The account is charged $724.40 for the month:

  Active Storage: $195 for namespace1 + $521 for namespace2 = $716
  Retained Storage: $2.10 for namespace1 + $6.30 for namespace 2 = $8.40
  Total Storage: $716 (Active Storage) + $8.40 (Retained Storage) = $724.40

Support Credit pricing

Prepaid Support pricing is based on tiers:

• Basic Support is the greater of $200 or 10% of Temporal Cloud consumption.
• Premium Support is the greater of $2,000 or 10% of Temporal Cloud consumption.

Temporal Cloud consumption is based on the combined cost of Actions and Storage.

Example

An account has a $13,060 bill for Actions and a $724.40 bill for Storage, resulting in a total Temporal Cloud consumption bill of $13,784.40.

If the account has Premium Support, the fee will be the greater of $2,000 or 10% of Temporal Cloud consumption:

$13,784.4 Total Consumption ⨉ 10% = $1,378.44

Since $2,000 is greater than $1,378.44, the Support fee would be $2,000. You are invoiced for your Support fee plus your Temporal Cloud consumption.

Credit Balance

Your Credit Balance is adjusted each calendar month based on your Credit Usage.

Example

In the previous examples for Actions and Storage Credit billing, the account had a total bill of $13,784.40 and $2,000 for Support. The total bill is the sum of these line items, or $15,784.40.

The invoice will state that you now have 120,000 - 15,784.40 = 104,215.60 Temporal Credits remaining.

If you have additional questions about credits and volume-based pricing, please contact sales or, if you're already a Temporal Cloud customer, please reach out to your dedicated account executive.

Other pricing

Temporal Cloud has additional pricing for other elements of the platform. Following are additional pricing considerations for Multi-region Namespaces and SSO/SAML.

Multi-region Namespace (MRN) pricing

How do MRN costs work?

For workloads with stringent high-availability requirements, Temporal Cloud provides multi-region Namespaces (MRNs), which add a failover capability. Each multi-region Namespace automatically replicates Workflow Execution data and metadata to a standby region. This keeps the standby region in sync, allowing for a near-seamless failover should regional outages occur.

Multi-region Namespace pricing align with the volume of your workloads. After activation, the new MRN begins replicating data to the standby region. Due to this replication, MRNs double your current Action and Storage costs. To estimate costs for this deployment model, apply a 2x multiplier to your existing Actions and Storage Namespace costs.

When upgrading an existing Namespace, some points to consider:

• Temporal won't charge for historical Actions completed prior to upgrading to a multi-region Namespace. Only ongoing (in-flight) and new Workflow Executions incur the "2x" charge, as these are actively replicated.
• Temporal charges for all Actions of existing (ongoing) and new Workflows from the point of adding a new region and provisioning multi-region Namespace service onward.
• Temporal charges for Replicated Storage of retained (historical), running (ongoing), and new Workflow Executions from the point of adding a new region and starting MRN service.

Multi-region Namespace invoice charges will include:

• An Actions row, showing the Action count from the active region.
• A Replicated Actions row, showing the Action count from the standby region.

The invoice follows a similar structure for Replicated Storage. It breaks out Storage and Replicated Storage into their own line items.

Action counts for mid-month adoption

• If your multi-region Namespace adoption began mid-month, expect to see more Actions than Replicated Actions and more Storage than Replicated Storage on your invoice.

SSO and SAML pricing

What costs are associated with SSO/SAML use?

We offer single sign-on (SSO) integration using SAML at a monthly fixed fee based on the number of users registered in Temporal Cloud:

Users	Cost per month
0 to 25	$200
26 to 50	$300
51+	$500

Use case cost estimates

Temporal Cloud uses a consumption-based pricing model based primarily on Actions and Storage. Each workload is different. You can estimate the cost of a specific Workflow by running it at a low volume. Use the resulting Storage and compute measurements to project your production scale cost.

The examples below provide general estimates based on workload size. You can also use our calculator on the pricing page to build your estimate. Our team is always happy to [help you estimate costs] (https://pages.temporal.io/contact-us) for your specific workloads and requirements.

Workload size	Cost (monthly)	Characteristics	Actions	Typical use cases
Small	< $25.00	Modest / transient throughput	< 1M / month  (< 0.38 actions per second)	General automation Human dependent processes  Data pipelines Nightly batch processes
Medium	< $1K	Steady or burst throughput	< 40M / month  (< 15 actions per second)	Transaction & order systems Infrastructure automation Payment Processing Batch processes
Large	< $10K	Sustained throughput or multiple use cases	< 400M / month  (< 150 actions per second)	Data processing / sync Retail order system KYC & fraud detection
Web Scale	$20K+	"Web scale" and / or numerous use cases	1B+ / month  (400+ actions per second)	Social media application SaaS application service

Billing Questions FAQs

What payment methods does Temporal accept?

You can pay with a credit card, ACH, or wire transfer. To pay for Temporal Cloud with an AWS Account, sign up for Temporal Cloud Pay-As-You-Go on the AWS Marketplace.

How often will I be billed?

Temporal Cloud issues invoices for the previous month’s usage and costs. Invoices are issued on the 3rd of the month for the previous month. For example, invoices for May will be issued at midnight UTC on June 3rd.

Where can I view my usage and billing information? Account Owners and Finance Admin can view their detailed billing data at any time via the Usage and Billing dashboards in Temporal Cloud.

How do I purchase Temporal Cloud credits?

You can purchase Temporal Cloud credits by contacting our team at sales@temporal.io.

What's the minimum cost to run Temporal Cloud?

The Temporal Cloud service is consumption-based. You pay only for what you need with no minimum usage requirement. Basic Support has a monthly fee starting from $200.

Can I purchase Temporal Cloud through my Amazon, Azure, or Google Cloud Platform marketplace?

There are two ways to purchase Temporal Cloud through AWS Marketplace:

• Pay-As-You-Go available here
• Credits: available via private offer, please contact our team at sales@temporal.io

In both cases, you'll enjoy streamlined billing through AWS.

How do I see how many Temporal Cloud credits are remaining?

To view remaining Temporal Cloud credits, log in to Temporal Cloud and go to Settings > Billing. You need appropriate administrative permissions to access this section.

What happens if I exceed my available credits?

Temporal automatically invoices customers who purchased credits to reload their balance. The invoice amount is based on annualizing the most recent month’s usage. Customers with free credits from the startup program or from an offer are invoiced once their credit balance is exhausted at the end of that month.

Do credits expire?

Credits purchased through the sales team won't expire. Credits received through the startup program or an offer have an expiry date. This date will be stated as part of the sign-up process.

How do I update my payment information?

To update payment information, contact Support.

What happens if my payment fails?

Temporal will periodically send you email reminders to complete the payment.

How do I view my invoices and billing history?

Invoices are emailed to Admins of Temporal Cloud. Admins can view their detailed billing information at any time. See our billing and cost page for details. Alternatively, to view invoices and billing history, contact Support.

Does Temporal charge sales tax/VAT?

We charge applicable sales tax in US jurisdictions as required.

How do I cancel my account?

To cancel your Temporal Cloud account, contact Support.

Will I lose access immediately if I cancel my account?

Customers will lose access once Temporal completes the off-boarding process. Billing is independent of this process.

Can I reactivate my account after cancellation?

No. When your account is canceled, your account data is deleted and cannot be restored. To return to Temporal Cloud, you must sign up again. You will be assigned a new Temporal account and be treated as a new customer.

What happens to my credits if I cancel my account?

Prepaid but unused credits purchased after June 17, 2024 will be refunded if the account is canceled.